At Rustic Ridge Log Cabins, we value and respect your privacy. This privacy statement outlines how we collect, use, and protect the personal information you provide when making online reservations, in accordance with the General Data Protection Regulation (GDPR).
- Information Collection: When you make a reservation through our website, we collect personal information such as your name, email address, phone number, and payment details. This information is necessary to process your reservation and communicate with you about your stay.
- Legal Basis for Processing: We process your personal data based on the performance of a contract (your reservation) and your consent for marketing communications.
- Information Use: We use your personal information to confirm your reservation, send you relevant communications about your stay, and process payments. We may also use your email address to send you promotional offers or newsletters, but only if you have given your explicit consent to receive such communications. You can opt-out of these communications at any time.
- Information Protection: We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. Our reservation service provider uses secure servers and encrypts sensitive data transmitted online.
- Third-Party Disclosure: We do not sell, trade, or otherwise transfer your personal information to outside parties unless required by law or with your explicit consent.
- Data Retention: We will retain your personal data for as long as necessary to fulfill your reservation and comply with legal obligations. Marketing-related data will be kept until you opt-out of receiving such communications.
- Your Rights: Under GDPR, you have the right to access, rectify, erase, restrict processing, object to processing, and data portability. To exercise these rights, please contact us at info@rusticridgecabins.com
- International Data Transfers: We do not transfer your personal data outside the United States. However, if you are a resident of the European Union, please be aware that the United States may have different data protection laws compared to your country.
- Cookies: Our website and reservation service provider may use cookies to enhance your browsing experience and collect general information about visitor behavior. You can choose to disable cookies in your browser settings.
- Complaints: If you believe your rights have been violated, you have the right to lodge a complaint with a supervisory authority.
By making a reservation through our website, you consent to the collection and use of your personal information as described in this privacy statement.
If you have any questions or concerns about our privacy practices, please contact us at info@rusticridgecabins.com